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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blaga Popova Gruikin

August 2, 2023

5  out of  5 rating by Blaga Popova Gruikin
"Great service! They never forget our birthdays ❤️"
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Lamar Crosby

May 9, 2023

5  out of  5 rating by Lamar Crosby
"Always on time..."
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Carmen Vega

April 15, 2023

5  out of  5 rating by Carmen Vega
"La mejor atención y súper eficientes en su trabaja, estoy muy contenta de estar con ellos"
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Stephanie Restrepo

February 9, 2023

5  out of  5 rating by Stephanie Restrepo
"I work for State Farm in Oregon and had the pleasure of talking with Carlene today. She needed assistance with an insured and while I am still fairly new, I was unaware of how to complete the task she needed. She helped walk me through the process. Carlene was patient, kind, and down to earth. While I may be states away, I can tell she is an all-around fantastic person and an asset there. Thank you, Carlene!"
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Jeff Horton

January 29, 2023

5  out of  5 rating by Jeff Horton
"Professional, knowledgeable and helpful!"
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Tiffany Mate

January 26, 2023

5  out of  5 rating by Tiffany Mate
"The women in the office are amazing. Always professional and polite. They will call me back to always get me an answer. Thank you ladies. Never met Joe! Hahahha"
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Tony Garay

January 19, 2023

5  out of  5 rating by Tony Garay
"Linda and Jessica are amazing. Linda really knows a lot about home policies. She went over several options for us. She is very resourceful. Linda is a great manager and well respected. Jessica has a bubbly personality and makes everyone feel welcome. She helped us with our auto policy. She taught us quite a bit about the different options for the auto policy and which would be more beneficial for us. Linda and Jessica are extremely knowledgeable. We have recommended Joe Janet's office to our friends and family. Joe and Lea are great and they look out for your best interest."
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Zoe Hardge

January 15, 2023

5  out of  5 rating by Zoe Hardge
"Is my agent for many years, the staff is always very helpful, professional, and friendly."
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Dee James

November 8, 2022

5  out of  5 rating by Dee James
"My insurance was lapsed because a error in the app just lost 16 years of perfect driving and didn't even try to help Joe went out his way to make sure the issue was taken care of I appreciate the understanding and help"
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Michelle Botsford

May 26, 2022

1  out of  5 rating by Michelle Botsford
"Been with them for years and now they are kicking me off because I had repairs done to my car for damages that were caused by their tow company. After weeks of not having a car due to supply shortage for the parts, I get a call that I’m no longer eligible to be insured with them. So, last time I checked, insurance has you covered if something happens. Well, don’t depend on this company for that. They just want to take your money and give you a piece of paper that shows you’re insured. The moment you need help, they don’t want to help you. I literally sat on the phone and explained for two hours what was going on with my car. Finally after they realized they messed up my claim, they told me they couldn’t help me and denied me coverage."
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Rupinder Kaur

May 5, 2022

5  out of  5 rating by Rupinder Kaur
"Linda was really helpful and kind. Would definitely recommend this."
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Sue Batcheller

April 27, 2022

5  out of  5 rating by Sue Batcheller
"Excellent service"
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John Iles

March 9, 2022

5  out of  5 rating by John Iles
"Great service extra nice and friendly staff."
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sergio328

March 9, 2022

5  out of  5 rating by sergio328
"Joe Janet's office was not only my insurance provider for years, they hired my wife when we moved to Vegas and had to transfer our vehicles! Then, we eventually added our house when we bought one and even got life insurance policies through them. Highly recommend them. Good people and good service! Joe and Lea are awesome! Only reason we had to switch was because we relocated back to California. Otherwise, we'd be life-long clients!"
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Matt Ellefson

January 5, 2022

5  out of  5 rating by Matt Ellefson
"I deal with tons of insurance agencies and this one is a breeze doing business with compared to others out there. Alyssa has great service and was a pleasure to work with."
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Lucinda Samuel

December 16, 2021

5  out of  5 rating by Lucinda Samuel
"All I can say is Best Customer Service Rep. ever...Alyssa Mansell. She is the reason I stick with State Farm."
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Ken Conway

October 18, 2021

5  out of  5 rating by Ken Conway
"Very helpful crew,"
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Kyle MacLean

August 6, 2021

5  out of  5 rating by Kyle MacLean
"Awesome place. Great customer service. I had questions about coverage (driving others cars) and they knew their stuff. Customer of 8yrs"
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Pon C

May 30, 2021

3  out of  5 rating by Pon C
"Even though you pay for your homeowners insurance all year if you call them out to access cost for damage and end up not needing them cause damage is too inexpensive they STILL count it as a claim and drop you the 2nd claim in EVER...dont like that at all...prices could be more competitive or go down upon review with good record"
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Nadine Lynch

May 11, 2021

5  out of  5 rating by Nadine Lynch
"Joe Janet and staff have been the most greatest agents. We have been with him for twenty one years and never had a problem. They are always ready to take care of any questions or problems you have. Thanks Joe for all these years."
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James Androl

February 24, 2021

5  out of  5 rating by James Androl
"I have been Insured by Joe Janet State Farm for quite a few years. I had been paying about 1250.00 per month on one child to drive a vehicle with his clean record. I contacted Joe Janet's Office and was Greeted with a Friendly, Cheerful voice on the other end of the phone. It seems it is always that way. They managed to reduce my bill, cover the home and a couple of other things, for far less. About *00.00 per month less. I have been with them ever since. I have had some minor Boo-Boo's over the past ten years, and a major one. They supported me in my findings concerning the accident I am referring to. They seem to always watch out for the Client. I feel at times like I am their only client, due to Perfect Service on their part. They have been so Professional, and Courteous. I know when I phone in (which I do very often), I can get information, documents, faxes, copies of policies or cards to carry for proof of insurance and more. I cannot stress enough how Great they have been to me. Never rude or unfriendly. Always most personable and very informative. Since I have been with Joe Janet State Farm, My insurance problems faded away. I no longer worry about surprises on my billing, and that has NEVER been wrong. I get documents on the same day I phone in. They are Very Good advising or recommending things, should I have question of uncertainty on my part. I absolutely Love this Agency, and will never change. If you are seeking Quality Insurance Coverage, at a Fair Cost, with People that really know their stuff, Insurance-Wise, I suggest you merely phone them for a quote. I am most certain that you will be as surprised as I was. They work Fast, and are Really, Exceptionally well on claims. I call to get updates, policy changes, cost reductions all the time, and they never appear annoyed with me, and have always been a great help. I would like to thank all of those that are always willing to help me, should I have an insurance question, information, pricing questions, coverage questions and everything Insurance. I am so pleased with Joe Janet State Farm, that my wife and I have discussed banking with them. That will be next. Special Thanks Go out to: Joe Janet, Lea Janet, Linda Smith - Sales/Office Manager, Alyssa Mansell, Carlene Jumonville-Smith, Jessy Ortiz, and I must mention the new girl...Patsie Andrade who seems as qualified as the rest. In my lifetime, I have NEVER experienced a Finer Insurance Agency than I have with Joe Janet's. They are so, just, very, very Awesome. Thank you all for covering me in every imaginable way for the least amount of cost. I appreciate the kindness you have shown me over he years. This Household not only depend on you, but we LOVE all of you. You are Amazing at what you do. I would give them a Gazillion Stars if I could!! They put up with an awful lot when it comes to me. For that we are VERY GRATEFUL!"
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Brenda Vazquez

November 21, 2020

5  out of  5 rating by Brenda Vazquez
"Very nice and friendly staff. My agent's office was closed and I was in a little bit of a time crunch to get some things handled. They were more than willing to help me even if they were not my agent's office. A special shout out to Alyssa! She went above and beyond. Thank you so much for helping me today!"
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Cesc Flowers

November 5, 2020

5  out of  5 rating by Cesc Flowers
"This State Farm office is the one I do business with, the people here have great manners, something I value a lot but above all my insurance package is unbeatable."
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Ron Murphy

September 17, 2020

5  out of  5 rating by Ron Murphy
"Carlene was a great help...customer since 2006"
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jr Deeare

July 15, 2020

5  out of  5 rating by jr Deeare
"First time getting car insurance . Alyssa Mansell was very very cool (made us very comfortable from the start),nice, and helpful.Couldnt have a better experience."